Shmooze | Better Conversations Throughout the Customer Lifecycle

Get 100X More Leads from Your Website

Turn every page on your website into an automated, branded lead generation machine with the Shmooze widget. Way better than live chat: no employee intervention required, no training, no wait times for customers, and no offline hours. Capture leads on your website 24/7/365.

Collect More and Better Survey Data

Our branded, interactive experience makes market research more fun and effective. We get higher survey response rates than Survey[insert suffix here] to inform better product development and service delivery. Invite people via trackable email, text messages, social media, or from your website. Say goodbye to radio buttons, checkboxes, and outdated forms of data collection and hello to a modern, relevant experience that leverages your brand’s look, feel, and attitude.

Features

See what Shmooze can do for you.

Responsive

Shmooze looks and functions beautifully on desktops, mobile phones, and tablets.

Customizable

Shmooze can create standalone surveys, forms, and landing pages and/or be embedded on your website as iframes and widgets.

Analytics

See and analyze your data with interactive charts, dashboards, and raw data that can be exported into Excel and/or imported automatically into your CRM.

Contact management

Import and manage your current and prospective customers, using list management tools to keep your surveys and campaigns organized.

Documented

Although we hope that you’ll find Shmooze to be very intuitive, we have help manuals and tutorial videos to ensure that you can make the software do what you need.

Relevant channels

Invite people to take surveys with trackable emails and text messages, via social media, or from your own website.

Reviews

Don’t take our word for it. Hear from our happy customers why you should be using Shmooze!

“Shmooze has helped us generate an incredible amount of inquiries, applications, and enrolled students in a very short time. The lead information flows right into our Salesforce CRM, too, making data collection a lot easier. We’ve also used Shmooze to conduct research studies of prospective students and internal audiences (students, faculty, staff, and alumni). The response rates have been great, and we are excited to be able to conduct research affordably and often.”

Vice President of Marketing and Enrollment, Ponce Health Sciences University

“At SIT, we have been using Shmooze for market research and inquiry generation. We’ve been getting excellent response rates to our surveys with Shmooze and have also implemented Shmooze as a nicely branded widget across our website to generate more inquiries. It’s better than live chat because it doesn’t require a person to get prospective students into the enrollment funnel. In just a few months, we have gotten several hundred qualified inquiries, several of whom have already applied.”

Marketing Manager, School for International Training

“At Kalamazoo College, we are gathering feedback from our prospective and admitted students at various points in the college selection process. With Shmooze, we can invite people to participate in “conversational” surveys via email, text message, and other channels. Now, we are able to reach students on their preferred channels with a text message-like user experience that incorporates our branding and that ultimately enables us to collect important data to inform our admissions and financial aid functions.”

Director of Admission, Kalamazoo College

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