Creating Better Conversations Throughout the Customer Lifecycle
Capture More Leads. Collect More Customer Feedback. Provide Better Customer Service. Sign Up!Creating Better Conversations Throughout the Customer Lifecycle
Capture More Leads. Collect More Customer Feedback. Provide Better Customer Service. Sign Up!Capture 100X More Leads From Your Website
Way Better Than Live Chat
No live people required. No customer wait times. No “Sorry, we’re not here right now” messages. Get the information you need to close sales 24/7/365.
Get More Customer Feedback
Higher Response Rates Than Other Survey Solutions
The branded, interactive forms make data collection fun. We get higher survey response rates than Survey[insert suffix here] to inform better product development and service delivery.
Get More Customer Feedback
Higher Response Rates Than Other Survey Solutions
The branded, interactive forms make data collection fun. We get higher survey response rates than Survey[insert suffix here] to inform better product development and service delivery.
Provide Better Customer Service
Engage Your Customers Who Need Immediate Support
Don’t make customers search around your website for a Contact Us form. And, don’t let messages go unanswered. Make your customer service visible and immediate.
Shmooze has helped us generate an incredible amount of inquiries as well as applications and enrolled students in a very short time. Within two months of implementing Shmooze on our website, we had several enrolled students that were attributed to the Shmooze widget as the first source of inquiry. We’ve also used Shmooze to conduct research studies of prospective students and internal audiences (students, faculty, staff, and alumni). The response rates have been great, and we are excited to be able to conduct research as often as we’d like and at a very affordable price.
At SIT, we have been using Shmooze for market research and inquiry generation. We’ve been getting excellent response rates to our surveys with Shmooze, which we believe is due in large part to the conversational nature of the software. It is much more engaging than your typical online survey application. We also implemented Shmooze as a nicely branded widget across our website to generate more inquiries. It’s better than live chat because it doesn’t require a person to get prospective students into the enrollment funnel or to provide them with helpful resources to learn more about SIT. Since we implemented the widget a couple of months ago, we have gotten several hundred qualified inquiries into our enrollment funnel, several of whom have already applied. Shmooze is a versatile tool that is supporting our recruitment and overall marketing efforts in powerful ways.
At Kalamazoo College, we are gathering feedback from our prospective and admitted students at various points in the college selection process. Shmooze provides a powerful and flexible platform with which we can invite people to participate in “conversational” surveys via email, text message, and other channels. Now, we are able to reach students on their preferred channels with a text message-like user experience that incorporates our branding and that ultimately enables us to collect important data to inform our admissions and financial aid functions.
Bronze
Free/Month
- 1 Shmooze Conversation
- 10 Questions Per Shmooze Conversation
- NO Interactive Charts
- YES Website Embedding and Widgets
- YES Social Media Sharing
- NO Question Templates
- NO Survey Templates
- 250 Total Responses per Account
- 250 Total Invitations per Account
- 0 Free Text Message Credits
- NO Private, Password-Protected Shmooze Conversations
Silver
$50/Month
- UNLIMITED Shmooze Conversations
- UNLIMITED Questions Per Shmooze Conversation
- YES Interactive Charts
- NO Website Embedding and Widgets
- YES Social Media Sharing
- YES Question Templates
- YES Survey Templates
- UNLIMITED Total Responses per Account
- UNLIMITED Total Invitations per Account
- 100 Free Text Message Credits
- NO Private, Password-Protected Shmooze Conversations
Gold
$250/Month
- UNLIMITED Shmooze Conversations
- UNLIMITED Questions Per Shmooze Conversation
- YES Interactive Charts
- YES Website Embedding and Widgets
- YES Social Media Sharing
- YES Question Templates
- YES Survey Templates
- UNLIMITED Total Responses per Account
- UNLIMITED Total Invitations per Account
- 500 Free Text Message Credits
- YES Private, Password-Protected Shmooze Conversations